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SolarWinds Worldwide LLC

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2,468 reviews
  • 13 profiles
  • 42 categories
Average star rating
4.3
Serving customers since
1999

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SolarWinds Observability

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SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.

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SolarWinds Worldwide LLC Reviews

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Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
06/10/2026
Validated Reviewer
Review source: Seller invite

Database processing essential ingredient for monitoring

The solution is not just providing data metrics on how the database server is consuming resource and its internal KPI metrics. It is looking at the queries the database is processing and correlates to the applications asking the database server to process. This makes is super valuable to identify what, where and how are issues, slowness being seen within the application stack.
Marc R.
MR
Marc R.
Strengthening critical systems through observability, security, and collaboration | System Sleuth | Observability Leader
06/09/2026
Validated Reviewer
Review source: Seller invite

Powerful, Scalable Monitoring with Strong Integrations and AI-Driven Insights

It is very adaptable to complex network and application designs. I have found it easy to use, but you still need an understanding of monitoring, using solarwinds, and general knowledge of networking, applications, ITSM, and what is important to the business, not just the techies. SolarWinds provides integrations via API allowing you to link to other software, not just for data collection, but data sharing. This is powerful as you can put data in into PowerBI for example. Combining multiple data sources while still relying on SolarWinds to perform its main job of monitoring. The performance of Solarwinds has improved dramatically over the past ten years. Upgrades in a multimodule environment with additional polling engines used to take days as often as not. Now, I can scale a much larger environment, and the integrated installer upgrades them everything in about two hours. The ability to run more efficiently on the same server hardware specifications has improved too. The scale of element counts per server has increased a lot. This not only reduces cost of ownership as fewer servers are required, but makes maintenance and upgrades simpler too. The pricing has changed and it is hard to compare pure node count per module to the newer method of overall node counts. The combination of modules into a single product does make licensing simpler though, and the ability to split your licensing into multiple instances of SolarWinds is quite a benefit from years ago. For new users, the support and onboarding experience has changed for the better. There are learning pathways for new users and the onboarding experience gets organizations up and running quickly now. The SolarWinds Academy and the instructors do not get the love, respect and notice that they deserve. They are very knowledgeable and willing to get you answers even after a session. Finally we are seeing AI and improved anomaly detection. While anomaly detection is standard in the industry, SolarWinds has had a version for years, and it has only improved. The AI that is available now and coming is truly amazing and shows that they are not just keeping the lights on, but actively trying to integrate new technology in a way that is useful and not just for marketing. The AI can help with tasks, and create useful intelligent reports on the fly. This is a time saver. Knowing what to do with the data is one thing, but having the time and skill to curate and present that data for engineers to act on? This is a timesaver, especially when critical production is down and you want to find early indicators or correlate event timelines. The ability for users to self serve with the AI does not remove the skilled SolarWinds analyst, but frees them up to work on more urgent tasks. My only wish - I had this feature ten years ago....
TW
Toby W.
06/09/2026
Validated Reviewer
Review source: Seller invite

SWOSH Improvements

Rolling all the modules into the product has definitely improved and we're seeing improvement of new product releases (features not bug fixes) in recent releases. There has been a definite uptake in feature requests being ticked off that we hadn't seen for some time, so this is good. AI additions are good but focus needs to remain on the many requests still outstanding from the community.

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HQ Location:
Austin, TX

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@solarwinds

What is SolarWinds Worldwide LLC?

SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses.

Details

Year Founded
1999
Ownership
NYSE: SWI