SofterWare

Show rating breakdown
4.4 out of 5 stars
600 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
1981
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Profile Name

Star Rating

398
153
27
12
10

SofterWare Reviews

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Profile Name
Star Rating
398
153
27
12
10
Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
10/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to Use with Amazing Support Resources

|DonorPerfect
This product is easy to use, and the support resources are amazing.
Kristen C.
KC
Kristen C.
CEOSmall-Business (50 or fewer emp.)
10/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive, Easy-to-Use DonorPerfect with Prompt, Courteous Support

|DonorPerfect
DonorPerfect is very intuitive and easy to use for our staff and volunteers to use. The help and support we are given (when needed) is prompt, courteous and effective. The pricing structure is very helpful to our organization, as we have used DonorPerfect for several years and are very happy to continue for years to come.
Clarice I.
CI
Clarice I.
Senior Development AssociateMid-Market (51-1000 emp.)
10/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Donor Perfect not 100% Perfect

|DonorPerfect
Most helpful: Can access information across users Customer service is amazing - they are always able to help you figure out whatever you need Key information like donor history and number of years at the top of every donor It is easy to communicate through Donor Perfect to your donors and send thank you letters/receipts It is super easy to do mass updates Calculated Fields make manipulating data and getting the right data in reports super easy but you have to remember to press calculate

About

Contact

HQ Location:
Fort Washington, PA

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What is SofterWare?

SofterWare, Inc. is a privately held software company that develops and supports software for nonprofits, childcare centers, schools, and camps. Founded in 1981, the company is best known for DonorPerfect, a fundraising and donor management solution that helps nonprofits manage constituent data, process donations, and build relationships with supporters. SofterWare also offers software for managing childcare centers, public and private schools, and camps and conference centers. Across its products, the company focuses on software that is easy to learn, use, and customize for organizations in its vertical markets.

Details

Year Founded
1981