I like that SOCi puts everything in one place, gives me suggestions and advice I don’t have the capacity for, and streamlines my processes as marketing director. I like the dashboard interface and being able to respond to reviews in bulk. As a small, but might team, that’s a deal breaker for us. I’m also a huge fan of the review agent and how easily it works and functions. The interface is easy to navigate and understand.
EH
Elysa H.
Assistant Community ManagerEnterprise (> 1000 emp.)
I like that SOCi is easy to use and gives me one place to review posts before they go live, I can make one post for all 30 of my communities, and handle reporting and approvals. I can pull reports without going through each community and putting the data together myself. I also appreciate that the team listens to us at DSL and does try to meet our needs and requests. I also like that I can reuse posts from the library, make changes there, and repost without copying and pasting over and over. I found setup very easy and user-friendly, and once community members are logged in and have the app, things are pretty smooth sailing.