I have personally used several software programs designed to assist law firms in case load management, but with Smokeball no others compare. The complete ease of use to searching for documents or terms within documents, automatic time capture, document template creation, excellent support staff, and so much more. I could not see returning to another software.

Template generation is one of the more better aspects of the software.

I appreciate that Smokeball is cheaper than our previous service yet offers all the same functions and adds some additional helpful ones for our firm. I really like its ease of use, especially since all of our staff find it straightforward to use, understand, and navigate, which is crucial considering we are constantly busy with client assignments. The support from Smokeball's staff stands out, as we've had assistance from knowledgeable and responsive employees in various fields. Additionally, the initial setup was very easy thanks to an onboarding specialist who helped with every step, backed by other staff who were available for training and support with features like Smokeball Billing.