Smokeball

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392 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2011
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Smokeball Reviews

Review Filters
Profile Name
Star Rating
345
35
8
0
4
AM
Ana M.
Small-Business (50 or fewer emp.)
03/25/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Smokeball: A Strategic Partner for Law Firms

I love Smokeball's AI matter assistant, Archie; it has been an absolute game changer. It's intuitive and user-friendly, seamlessly integrating into my process with all the integrations that Smokeball offers without adding complexity. I appreciate the ability to choose which AI provider and stylistic approach it draws from, making this tool incredibly powerful and allowing me to tailor it to my standards. This kind of flexibility is rare and sets Archie apart from other tools. What truly elevates Smokeball to the top is its exceptional commitment to client support and ongoing education. Smokeball is far more than software; it's a strategic partner that supports growth, enhances our service, and reinforces our commitment to excellence for every client we serve. The initial setup was easy and intuitive.
AW
Ambre W.
Associate AttorneySmall-Business (50 or fewer emp.)
03/25/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Seamless Integrations, Remarkable AI Assistant, and Best-in-Class Support

Smokeball has seamless integrations and the AI Assistant Archie is remarkable, easy to use and understands my prompts every time. Smokeball's support is second to none. I have had no performance issues with Smokeball
Michael R.
MR
Michael R.
Small-Business (50 or fewer emp.)
03/24/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Streamlined Law Practice Management, Minor Collaboration Hiccups

I really like Smokeball's document assembly feature and the convenience of having everything in one place when I need to look for it. It's great that I don't have to deal with multiple applications; instead, Smokeball provides everything I need in one dashboard, making it clean and efficient.

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HQ Location:
Chicago, IL

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What is Smokeball?

Smokeball is powering people-law. Our legal practice management software lightens the administrative burden, so legal professionals have more time to serve the people who need them most. Smokeball’s practice management software and award-winning client support help legal professionals capture more billable hours without working more and regain peace of mind. For more information, visit www.smokeball.com

Details

Year Founded
2011