We transitioned from TrialWorks to Smokeball within the last year, and the difference has been significant. The software is modern, intuitive, and clearly designed with law firms in mind. We primarily handle personal injury cases, and Smokeball has been an excellent fit for our workflow, helping us stay organized and efficient. What has impressed me most, though, is the company itself. Their support team is responsive, knowledgeable, and genuinely invested in helping firms succeed. They also actively listen to customer feedback and regularly implement user suggestions, which makes it feel like the platform is constantly evolving to meet the real-world needs of legal professionals.

I honestly don't know how we ever lived without it. Amazing practice management; fabulous support; and the integration with our Court's e-filing system makes everything so easy. The case workflows are life changing and the passive billing/time capture really helps me determine whether the flat fees I charge are reasonable based on the amount of time spent.

Time tracking is awesome, court calendaring with rules, auto-fills judicial council forms, automate your own forms, you can text from the contact.