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Smile.io

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453 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2012
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Smile.io Reviews

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Profile Name
Star Rating
346
95
10
2
0
Verified User in Food & Beverages
AF
Verified User in Food & Beverages
05/24/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Affordable Loyalty and Rewards Solution with Easy Setup

I really like Smile.io because they are willing to meet you where you're at. We are not a very big business, and they made the pricing very reasonable for us. Additionally, it was super easy to set up, which made the implementation process smooth.
Verified User in Food & Beverages
UF
Verified User in Food & Beverages
05/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Effortless Loyalty Management, Needs More Flexibility

I use Smile.io for the loyalty points. It's easy to use, and the widget is simple to work with. The initial setup was very easy.
Robbie N.
RN
Robbie N.
05/11/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Ideal for Small Businesses Seeking Customer Engagement

I use Smile.io for my small store, and it makes customers enjoy spending at my store, allowing them to redeem it for cool stuff. I probably like the fact that they are adding more features for free members, which is very nice for a small business like mine. I also appreciate being able to change customers' balances. Trying Smile.io for the first time, I automatically loved it! The initial setup was very simple, which is great for beginners.

About

Contact

HQ Location:
Kitchener, Canada

Social

@smilerewards

What is Smile.io?

Smile.io is a loyalty program platform that helps businesses create and manage customer rewards programs. By offering features like points-based systems, referral rewards, and VIP tiers, Smile.io enables brands to enhance customer engagement, increase retention, and drive sales. The platform integrates seamlessly with popular e-commerce platforms and provides customizable solutions tailored to various business needs. For more information, visit their website at https://smile.io.

Details

Year Founded
2012
Website
smile.io