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Smile.io

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453 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2012
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Profile Name

Star Rating

346
95
10
2
0

Smile.io Reviews

Review Filters
Profile Name
Star Rating
346
95
10
2
0
Adrianne H.
AH
Adrianne H.
06/01/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Perfect for Small Businesses, Seamless Rewards Setup

I like that Smile.io makes it easier for customers to be rewarded and earn discounts from buying my products. I like that I get to customize it to my brand and it's easy. I also love the fact that it works for me as a small business and my order amount without charging a lot, allowing me to reward my loyal customers. The initial setup was super easy. On top of that, it's a tool I enjoy using as evidenced by my 10 out of 10 recommendation.
Rossana P.
RP
Rossana P.
TSLB
06/01/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Easy to Use, Excellent Support, and Extraordinary Customer Engagement

I use Smile.io for Korealux's loyalty program and I find it to be a fantastic app that increases customer engagement. I like that it is easy to use and that support is ready to respond immediately. Furthermore, the app allows me to optimize time without going crazy. The support has also been generous, giving me two features belonging to higher plans. I also find that the initial setup of Smile.io was easy to manage.
Eloy F.
EF
Eloy F.
Director of Sales and Marketing | Business Development | Performance Sales | Brand Storyteller
05/26/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Retention Boost for Shopify Stores

I like that Smile.io is easy to use. I'm able to find customer accounts and make necessary adjustments to their program rather quickly. I think the program works really well and I like that it integrates with Shopify point of sale. The setup is very easy and straightforward, and the tutorial helped a lot.

About

Contact

HQ Location:
Kitchener, Canada

Social

@smilerewards

What is Smile.io?

Smile.io is a loyalty program platform that helps businesses create and manage customer rewards programs. By offering features like points-based systems, referral rewards, and VIP tiers, Smile.io enables brands to enhance customer engagement, increase retention, and drive sales. The platform integrates seamlessly with popular e-commerce platforms and provides customizable solutions tailored to various business needs. For more information, visit their website at https://smile.io.

Details

Year Founded
2012
Website
smile.io