Smile.io

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471 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2012
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Smile.io Reviews

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Profile Name
Star Rating
362
97
10
2
0
Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
08/17/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Smile.io Has Supported My Store for Years

This app appealed to me from the early days of setting up my store, and I’ve been using Smile.io for many years. It does what I need for my business and continues to meet my needs.
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
08/12/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Super Simple, User-Friendly Dashboard with Great Value on the Free Plan

It is super simple to use. I find the dashboard user friendly and the capabilities, even on the free option, worthwhile.
Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
08/11/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Loyalty Program Setup with Smile.io

I use Smile.io for a loyalty program in my ecommerce business. It helps me retain customers through points and rewards, which encourage them to return to my shop. I really like that Smile.io is easy to use, and the points system works well since it prompts customers to come back and use their points. i feel like it has had an impact in increasing customer loyalty and overall sale. it is reasonably priced and works quick and efficiently. it is also very easy to integrate into my website. customer service is great but i havent yet used their ai features. ai and intellegance is something i would like to explore next. no smart features have stood out to me yet they are not obvious.

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HQ Location:
Kitchener, Canada

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What is Smile.io?

Smile.io is a loyalty program platform that helps businesses create and manage customer rewards programs. By offering features like points-based systems, referral rewards, and VIP tiers, Smile.io enables brands to enhance customer engagement, increase retention, and drive sales. The platform integrates seamlessly with popular e-commerce platforms and provides customizable solutions tailored to various business needs. For more information, visit their website at https://smile.io.

Details

Year Founded
2012
Website
smile.io