I appreciate Relativity's concept of object/field implementation, which allows me to create objects or fields to cater to different client requirements. The item level permissions are great for restricting functions as needed. I find it easy to understand and appreciate the different ways to bring data into the tool, including four different ways to upload documents for a faster start to the review. Initially, it was a bit hard to set up, but very soon the team got trained because of its ease of use.

Relativity brings together a lot of useful features in a single software application. It feels like it’s at the cutting edge of technology, especially with its AI capabilities, and it delivers consistently solid performance. I also like the level of UI customisability, and it integrates well with many different applications. On top of that, their support team is fantastic, and they run regular training sessions and events that are genuinely helpful.

I love how Relativity is amazing for data breach response, especially its ability to pick out key PII and entities, linking them to assist with manual review. It’s great at bringing the most relevant documents forward. In investigations, it links emails together, allowing for quick review and helping me understand high-level information. What I like most about Relativity is just how easy it is to use. It's very easy to understand and learn, and most things are pretty intuitive, which I appreciate. It just makes our lives easier—when I want to do something specific, I can often figure it out myself because of how intuitive it is. Also, the feature that lets us export a lot to Excel is amazing, and using express transfer when importing is really easy and fast. Everything integrates really well. The initial setup was super easy, and gaining access and permissions was quick.