Our team has subscribed to the social listening tool and found that it's added value to our insights capability in many ways, complementing our current roster of insights services. I especially found the TRAC and Narrative AI functions useful for this purpose.

Pulsar has given us really interesting insights that other platforms previously used haven't been able to. The ability to create client friendly intuitive dashboards is a real plus. The customer support has always been really attentive and willing to help and listen to feedback.

Pulsar's access to social and media channels is extensive and offers brilliant coverage for monitoring. The support offered by the client and specialist teams is fantastic. They are on hand to answer support questions to enable improved tracking. This support allowed me to adapt a recent trilingual search to be more effective and provide significant value to a client. They also provide support trainign and check ins as we add new users to the platform to ease the burden on my time which is very helpful. The Core function is very useful for unified channel tracking and analysis which saves alot of time per month on our social analytics. The team are very supportive and responsive with their guidance often aiding in getting significantly more from the platform.