I like that Profound offers lots of features. I find it easy to speak to customer support and appreciate that we have weekly sessions with a rep. The platform provides lots of data and client experience to draw from, which is beneficial. It's great that support ensures we are actioning from results and embedding learnings into our work. Meeting with engineers and prompt experts helps us get the most from the tool.

I like that the team at Profound ships new features fast and is responsive in acting on feedback quickly. I appreciate the ability to collect large amounts of data and find actionable items from it. The integration with common tech and marketing stacks is also a plus, making it easy to connect data to AI, which helps ground insights in real data and reduces hallucinations. I really like how Profound has allowed us to analyze AI responses efficiently and gain valuable, directional insights that influence our visibility and authority. The setup process was smooth, thanks to the account rep who provided intake forms and helped us with onboarding. I also like that they regularly add more features, enhancing the platform.

the best part of profound is that i am finally able to se e how we show up in AI answers. Before this tracking our visibility across the different models was basically me guessing most of it. I also like the weekly summary a lot because i can pull the key numbers fast without having to dig. It makes it simple to share updates with the team. The dashboard is clean and easy to read so i can get the key numbers fast without digging deep.