Point of Reference
48 reviews
- 1 profiles
- 1 categories
Average star rating
4.6
Serving customers since
2003
All Products & Services
Point of Reference Reviews
AC
Verified User in Computer Software
Point of Reference- a great vendor to partner with!
ReferenceEdge has a well-thought out workflow for the entire reference request lifecycle process. I especially appreciate the automation it provides so the reference pool can be grown at scale. Another great quality about the product is that it is Salesforce-native. So it feels like you're working right in Salesforce.
UI
Verified User in Information Technology and Services
ReferenceEdge helps streamline our processes
Automated approvals from account owners; easier tracking of the number of referable customers; referencability types contact is able to participate in; great customer support; continuous, open dialogue related to platform improvements
AL
Verified User in Logistics and Supply Chain
ReferenceEdge is My Favorite Advocacy Tool!
ReferenceEdge makes customer advocacy so much easier to manage. It allows for our sales teams to successful with the use of the references in RefEdge. Alongside that, RefEdge allows for us to track all of our marketing activities and keep track of important data on our advocates.
Also, our CSM, Alison Stellar is absolutely AMAZING!! Whenever we are in need of support or guidance, Alison was always ready to assist and share her knowledge. I highly recommend Alison to be your CSM if you're thinking of getting RefEdge!
About
What is Point of Reference?
Since 2003, Point of Reference has been helping companies leverage customer advocates to fuel business growth and fortify brands. With deep domain perspective and proven execution competency, we provide the most mature technology available, built on the Salesforce platform, for centralizing advocate information, automating processes and quantifying customer marketing results. Our single point, concierge-level service model ensures clients have the knowledge and support essential for success. For more information, visit https://www.point-of-reference.com
Details
Year Founded
2003
Website
www.point-of-reference.com