I like how customizable Pinpoint is. It allows me to build things how I want them, whether it's scorecards, AI review, hiring processes, our careers page, or candidate communications. Essentially, everything can be built to be exactly as I want it. I also think the experience that hiring managers, interviewers, and interviewees receive is phenomenal. Candidates get a lot of touch points through the messaging you can build and have the opportunity to easily communicate with us. In addition, it makes the hiring process so much easier for our hiring managers and interviewers. The initial setup of Pinpoint was incredibly easy and fast.

Support staff is amazing. No AI chat bot

I appreciate that Pinpoint has robust scorecards that allow us to weight different questions and automatically calculate an aggregate score for each candidate, which is essential for our data-driven organization. It also compares candidates, which stood out to me compared to my experience with Greenhouse. I really like the user interface; the design, colors, and layout match the high-end feel of our organization. One of our extremely discerning, high-standard users even described it as 'really slick!' Another thing I value is the price; Pinpoint does everything Greenhouse does, for a fraction of the price. Lastly, I've been pleasantly surprised by the customer support; whenever I contact them with questions or suggestions, they always respond quickly, with a real human, making me feel supported when using the tool.