Paychex Inc

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2,483 reviews
  • 13 profiles
  • 30 categories
Average star rating
4.2
Serving customers since
1971
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Paychex Inc Reviews

Review Filters
Profile Name
Star Rating
1632
512
121
51
167
Jason T.
JT
Jason T.
PrincipalHospital & Health CareSmall-Business (50 or fewer emp.)
10/12/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI

Terrible Experience

The salesperson was very nice and had all of the right answers. But after I signed up I never got to deal with her again. The customer service people were awful
Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
10/11/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

Clean, Straightforward Payroll Setup—But Too Much Upselling

The Paychex interface was clean and straightforward. It had clear options for setting up payroll settings.
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
10/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Payroll Management with Minor Hiccups

I like that Paychex pays my taxes, including federal disability taxes, and then I receive a 1099. It's nice and makes my life easier. I also appreciate that they offer insurance at a low cost. The initial setup was very easy for me since I run a very small company and don't have many employees to manage.

About

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HQ Location:
Rochester, NY

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What is Paychex Inc?

Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 50+ years of industry expertise, Paychex serves approximately 800,000 clients as of February 11, 2026.

Details

Year Founded
1971
Ownership
NASDAQ:PAYX
Website
www.paychex.com