Paychex Inc

Show rating breakdown
2,483 reviews
  • 13 profiles
  • 30 categories
Average star rating
4.2
Serving customers since
1971
Profile Filters

All Products & Services

Profile Name

Star Rating

1632
512
121
51
167

Paychex Inc Reviews

Review Filters
Profile Name
Star Rating
1632
512
121
51
167
Gary B.
GB
Gary B.
Senior ConsultantFinancial ServicesSmall-Business (50 or fewer emp.)
10/20/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy Payroll & 401K Setup with Typically Great Support

Getting set up initially was very easy- for both payroll and 401K. Support since has been typically very good.
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
10/20/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Unified HR and Payroll, but Setup Is Slow and Retirement Tools Fall Short

I wanted to have a single application for most admin, HR, and payroll needs, including time-off tracking and accruals, but still not up and running. PaychexHR provides state-specific legal updates, and the interface is user-friendly (except Retirement Services). I can pull reports and keep HR and employment documents in one repository. Bringing payroll and employee benefits together on one platform makes the process more efficient at a lower cost.
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
10/14/2026
Validated Reviewer
Review source: Thank You page

Worst Payroll Company - Will make everything difficult

I can't think of anything we liked about them. They are terrible - DO NOT RECOMMEND

About

Contact

HQ Location:
Rochester, NY

Social

What is Paychex Inc?

Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 50+ years of industry expertise, Paychex serves approximately 800,000 clients as of February 11, 2026.

Details

Year Founded
1971
Ownership
NASDAQ:PAYX
Website
www.paychex.com