Paychex Inc

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2,483 reviews
  • 13 profiles
  • 30 categories
Average star rating
4.2
Serving customers since
1971
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167

Paychex Inc Reviews

Review Filters
Profile Name
Star Rating
1632
512
121
51
167
Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
10/20/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Ursula L.
UL
Ursula L.
Human Resources ManagerMid-Market (51-1000 emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

So Glad to Be Back with Paychex—Outstanding Customer Service

The customer service. I have used 2 other payroll/HRIS systems in the last 5 years and the customer service is terrible. I am so glad to be back with Paychex.
Verified User in Recreational Facilities and Services
AR
Verified User in Recreational Facilities and Services
Mid-Market (51-1000 emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Confident, Reliable Payroll Processing

Having the confidence that my payroll is processed properly.

About

Contact

HQ Location:
Rochester, NY

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What is Paychex Inc?

Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 50+ years of industry expertise, Paychex serves approximately 800,000 clients as of February 11, 2026.

Details

Year Founded
1971
Ownership
NASDAQ:PAYX
Website
www.paychex.com