The HR Business Partner is AMAZING! I wouldn’t change my person at all. Scott always makes himself available to help with any questions, and he’s always up for a challenge—willing to step in and support in the best way he can. Both companies I support are using Paychex because Scott came highly recommended.

I have control of the wheel for the most part

I like that Paychex is easy for accountants to pick up on quickly, even if they've never used the software. I like that the reporting features allow me to modify existing reports and even create my own reports to access the information I need. I also appreciate that Paychex handles our payroll taxes for us, including state UI taxes, federal and state withholding taxes, FICA, and employer taxes. The tax amounts withheld are based on federal and state laws, as well as the employees' federal and state withholding forms on file. Paychex withholds the taxes from the employee paychecks, file the payroll tax returns on our behalf, and also sends the funds on our behalf. This helps me out a lot, especially since we have employees working in multiple states.