Parloa
23 reviews
- 1 profiles
- 5 categories
Average star rating
4.5
Serving customers since
2018
Parloa Reviews
CA
Verified User in Apparel & Fashion
Parloa Scales Multilingual Support Fast with Easy Agent Iteration
Parloa's AI agents handle conversations at scale across multiple languages with minimal wait times, which has meaningfully improved our customer response speed. The design-test-scale-optimize lifecycle makes it easy to iterate on agent behavior before rolling changes out broadly, and the integration options fit well into our existing support stack.
JI
jamsheed I.
Project Engineer civilNatural, Human-Like AI Agents with Seamless Contact-Center Integration
Parloa is its ability to create natural, human-like AI voice and chat agents for enterprise customer service. Its AI Agent Management Platform makes it easy to build, test, deploy, and continuously improve AI agents across voice, chat, and messaging channels from one place. The platform also integrates well with existing contact-center and CRM systems, helping businesses automate customer support without sacrificing the quality of conversations.
DC
Dipika C.
Open to new opportunities and utilize my skillset as a Marketer!Voice-First agents with easy omnichannel deployment
What I like best is the confidence it gives us before an agent goes live. The simulations and evaluations let us test and fix issues before real customers ever talk to the agent. It's also genuinely voice-first, so the agents sound natural and respond in real time instead of feeling robotic. And building an agent once to deploy across phone, chat, and messaging has saved our team a ton of time.
About
What is Parloa?
Parloa is a cutting-edge platform specializing in automated dialogue systems, designed to enhance customer communication for enterprises. By utilizing advanced AI and machine learning algorithms, Parloa offers solutions that enable organizations to create, manage, and optimize sophisticated voice and chatbots with ease. This platform is particularly beneficial for businesses looking to improve their customer service efficiency, reduce operational costs, and provide a seamless interaction experience. Detailed information on Parloa’s features, services, and client testimonials can be found on their website at [https://www.parloa.com](https://www.parloa.com).
Details
Year Founded
2018
Website
www.parloa.com