I mainly use Parloa from an HR and business operations perspective because it improves communication workflow, automates repetitive interactions, and provides quick responses for routine queries. This platform helps reduce the time spent on routine work and communication, ensuring that basic questions are handled quickly, allowing our team to focus on more important tasks. I really appreciate that Parloa saves time, letting me focus on work that requires more of a human touch, while also making everyday work smooth and more organized. The initial setup was fairly smooth for me since the IT team handled most of the configuration, making it easy to get started once everything was set up.

The quality, especially of the vioce agents, is amazing. We saw the ROI of the investment after 9 months.

I really like how much time Parloa saves our recruiting team by automating repetitive candidate interactions. It handles inbound calls and chat conversations, automating tasks with AI, like responding to common questions about job openings, coordinating interview schedules, and following up with candidates. The initial setup was pretty smooth.