Parloa

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108 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2018

Profile Name

Star Rating

69
33
5
0
1

Parloa Reviews

Review Filters
Profile Name
Star Rating
69
33
5
0
1
Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
10/08/2026
Validated Reviewer
Review source: Seller invite

Convenient Platform, but New Features Roll Out Slowly

Very good convenience when using the platform.
Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
10/08/2026
Validated Reviewer
Review source: Seller invite

Efficient Customer Interactions with State-of-the-Art SaaS Technology

Parloa helps us interact with our customers efficiently and deliver an optimized customer journey. As a SaaS provider, they take care of bringing together state-of-the-art technology components, which makes it easier for us to focus on the customer experience.
Markus S.
MS
Markus S.
Global Head of Customer Success & SupportMid-Market (51-1000 emp.)
10/08/2026
Validated Reviewer
Review source: Seller invite
Translated Using AI

Influential Tool for VoiceAI in Customer Service

I like the impact that Parloa's VoiceAI can have on Customer Experience (CX), performance, and revenue. I appreciate that VoiceAI is always available, always acts friendly, and I have access to information at any time.

About

Contact

HQ Location:
Berlin, Berlin, Germany

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What is Parloa?

Parloa is a cutting-edge platform specializing in automated dialogue systems, designed to enhance customer communication for enterprises. By utilizing advanced AI and machine learning algorithms, Parloa offers solutions that enable organizations to create, manage, and optimize sophisticated voice and chatbots with ease. This platform is particularly beneficial for businesses looking to improve their customer service efficiency, reduce operational costs, and provide a seamless interaction experience. Detailed information on Parloa’s features, services, and client testimonials can be found on their website at [https://www.parloa.com](https://www.parloa.com).

Details

Year Founded
2018
Website
www.parloa.com