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Parloa

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23 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

17
5
1
0
0

Parloa Reviews

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Profile Name
Star Rating
17
5
1
0
0
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
08/08/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Parloa Streamlines Natural AI Customer Service Across Voice and Digital Channels

What I like about Parloa is its ability to build and manage AI-powered customer service conversations across both voice and digital channels. It helps automate routine interactions while still keeping conversations natural, and the platform offers useful tools for integrating AI agents into existing customer service workflows.
DK
Diwakar K.
08/06/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

AI-Powered Automation with Seamless Integration

I like Parloa's AI-powered automation, quick response handling, and its ability to streamline high-volume conversations while maintaining a good user experience. It improves efficiency by automating conversations, speeding up responses, and handling a high volume of interactions. I use it to automate candidate and employee conversations, streamline communication workflows, and improve response times. The initial setup was easy, straightforward, and pretty good. I use Parloa alongside CRM platforms, customer support tools, and communication systems to streamline workflows and manage conversations efficiently.
KD
Kristina D.
08/04/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Superior Voice Latency and Barge-In, but Pricing Feels Opaque

Parloa has a superior voice latency and barge-in capabilities.

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HQ Location:
Berlin, Berlin, Germany

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What is Parloa?

Parloa is a cutting-edge platform specializing in automated dialogue systems, designed to enhance customer communication for enterprises. By utilizing advanced AI and machine learning algorithms, Parloa offers solutions that enable organizations to create, manage, and optimize sophisticated voice and chatbots with ease. This platform is particularly beneficial for businesses looking to improve their customer service efficiency, reduce operational costs, and provide a seamless interaction experience. Detailed information on Parloa’s features, services, and client testimonials can be found on their website at [https://www.parloa.com](https://www.parloa.com).

Details

Year Founded
2018
Website
www.parloa.com