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Parloa

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38 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

29
8
1
0
0

Parloa Reviews

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Profile Name
Star Rating
29
8
1
0
0
Amit G.
AG
Amit G.
Cashier at DMart - Avenue Supermarts Ltd
08/22/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Natural, Conversational Automation That Speeds Up Support

What I like most about Parloa is how naturally it can handle customer conversations while also automating routine support tasks. It helps make interactions quicker, but still feels more conversational and less rigid than a traditional automated phone system.
Pankaj P.
PP
Pankaj P.
Office Manager at SAM Global University
08/22/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Fast, Natural Customer Service Automation with Parloa

Parloa’s biggest strength is how naturally and quickly it can handle customer service conversations. It makes it easier to automate repetitive support tasks without losing the smooth, personalized experience customers expect.
Dulce G.
DG
Dulce G.
08/20/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Plain-Text Agent Configuration That Keeps Things Simple

I like that I can configure agents using plain-text instructions instead of having to build complex, rigid dialogue trees.

About

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HQ Location:
Berlin, Berlin, Germany

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What is Parloa?

Parloa is a cutting-edge platform specializing in automated dialogue systems, designed to enhance customer communication for enterprises. By utilizing advanced AI and machine learning algorithms, Parloa offers solutions that enable organizations to create, manage, and optimize sophisticated voice and chatbots with ease. This platform is particularly beneficial for businesses looking to improve their customer service efficiency, reduce operational costs, and provide a seamless interaction experience. Detailed information on Parloa’s features, services, and client testimonials can be found on their website at [https://www.parloa.com](https://www.parloa.com).

Details

Year Founded
2018
Website
www.parloa.com