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Paddle

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378 reviews
  • 3 profiles
  • 14 categories
Average star rating
4.6
Serving customers since
2012

Profile Name

Star Rating

322
40
5
3
8

Paddle Reviews

Review Filters
Profile Name
Star Rating
322
40
5
3
8
Meredith G.
MG
Meredith G.
11/04/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Outstanding Support and Clear Communication Make All the Difference

Their customer support consistently delivers quick responses and solutions, maintaining a friendly and collaborative tone that I truly value, especially as a customer success manager myself. I also appreciate the clear communication about eligible partners and the rules for payments.
Verified User in Computer Software
UC
Verified User in Computer Software
10/31/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Support and Hassle-Free VAT but some Limitations

A support team available to help us and ensure that our clients' invoicing is going well Also not have to worry about the VAT is helping a lot
Verified User in Computer Software
AC
Verified User in Computer Software
10/25/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Global Sales Made Easy, But Support Response Times Need Improvement

Paddle makes it easy for me to sell software all over the world, in a way that makes sure that all regulatory requirements are met. The payment flow and order processing are top-notch, rock solid.

About

Contact

HQ Location:
London, United Kingdom

Social

@PaddleHQ

What is Paddle?

Managing global payments complexity for SaaS and digital product companies. We’re the Merchant of Record for both enterprise companies and startups that helps you get paid from anywhere and grow everywhere. Paddle manages global payments complexity for SaaS and digital products.

Details

Year Founded
2012
Website
paddle.com