The fast and responsive support team is the highlight of using Paddle. Whenever I’ve had an issue, the turnaround time has been quick, and the answers are clear and helpful. The platform itself is simple to navigate, making it easy to manage subscriptions and payments without unnecessary complexity.

We have been using Paddle as a main payment processor for about 5 years. Was attracted by the lower rates than our previous. It has worked great so far - no downtime and not too many user issues. Very comprehensive API which we used to link to our backend license generation system. The management portal is decent enough.

- Easy and clean to use with all the functionality needed - Easy integration with an existing web site - much easier than I anticipated - The sandbox option is a great help in testing the integration and payments - The possibility to edit a customer invoice after the purchase (add company name, address, even VAT ID, which will automatically reimburse the customer with added VAT during the purchase) - Friendly and helpful support - they have never let me down