I like that it can record the entire conversation and then provide an overview of the participants who contributed during the meeting. The note-taking is solid, and overall it delivers a good summary of the key events and material points that transpired in the meeting.

I initially started using Otter.ai when I was working with a client whose accent was sometimes difficult for me to understand. I regularly attended meetings with people from different countries, and understanding everyone's accent during discussions was sometimes challenging. Otter.ai helped me a lot by providing live captions and meeting transcripts, so I could follow the conversations more easily and refer back to anything I missed. Over time, I started using more of its features, including automated meeting note-taking and Otter AI Chat. I find it especially useful to review meeting discussions, go through important points, and get information without having to listen to the entire recording again. It has made my meetings much more productive and helped me avoid missing important details. What I like most is that I don't have to depend entirely on my ability to understand every word during a live meeting. I can focus on the discussion and use the transcript and notes whenever I need clarification.

I like Otter.ai’s live coaching. It helps our sales team get ready for calls with research and coaches them based on what’s being said during the call. I also like the pre-call briefs. They help me get started and get our heads in the game before meeting with a prospect.