Auto dialer. Makes it so easy. Fast customer service I LOVE IT

The direct integrations that Orum provides allows for an easy flow of information from the SEP to the dialer back to the SEP and then to the CRM. As someone in operations it is always extremely important that all of the tools are speaking with one another and that all of the information is flowing from one to the next. Along with the AI capabilities that they currently have from the call summaries, scorecards, and the role play allows for SDRs to be coached and review their calls in real time rather than having to wait for manager one on ones to review. I have already seen an increase in connect to conversation rates and meeting rates increase since the team has been proactive in utilizing these AI functions! Lastly, the whole team from AE, CSM, to Support has been out of this world with ensuring that our entire Global SDR team has been onboarded efficiently, they understand the UI and all of the different capabilities, and that they are confident in the tool.

Orum allows me to reach out to multiple merchants and, at the very least, catch them when they’re actually available to speak. I honestly can’t imagine life without Orum. There’s no limit to how many people I can reach.