The tool, which is primarily used for inhouse community management, has allowed the communications team to interact with the brands consumers and resolve any issues quickly, easily and efficiently. The system is really easy to use and get to grips with; everything is organised logically so it’s easy to follow with the menus and colour coded systems. Orlo allows the team to monitor and respond to all messages and includes other features such as scheduling content/campaign planning and reporting using analytics - it’s made the reporting process a lot more efficient. Training sessions were offered to the team up front to get used to the system with opportunities to try out the tool and ask questions along the way. This training was very thorough and useful. The team now has regular catch up’s with James, who is on hand when we need him to solve any problems, listen to our feedback or to make recommendations on how to fully utilise the tool. Orlo are always looking for feedback and ways to improve – a very innovative company!

Its ease of use is something really remarkable, the fact that it can do everything I need in a matter of minutes is quite practical for me, its integrations with different social networks is very useful especially because it has allowed us to maintain strategies in multiple Platforms such as Facebook, instagram and Twitter that ensure us increase our presence in social networks in a simple and fast way, their reports provide very useful information when evaluating the effectiveness and performance of our proposed strategies, which has allowed us Identify faults if they exist and correct them immediately to prevent the problem from spreading further

Orlo has been the platform of choice in a few organisations I have worked for and it is easy to see why. It’s simple to use, has a great layout & the sheer volume of stuff you can schedule is impressive. The analytical side is also a winner, allowing you to measure things like post sentiment. It also works across multiple social media platforms, saving a lot of time and effort. The fact that they are UK-based is also a big bonus, especially when it comes to customer service and ironing out any issues. This has been a barrier when I have used other platforms thst have been based abroad. The training is also first class and gives you a thorough overview of what the platform delivers. Orlo integrates organic and paid social media, analytics & media monitoring seamlessly. They also offer a lot of added value through a series of useful and insightful webinars.