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Optimal

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65 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.4
Serving customers since
2007
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Optimal Reviews

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Profile Name
Star Rating
44
17
2
2
0
JJ
Josue J.
03/10/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Practical and Efficient, But Improvement in Reports Needed

We really like how easy it is to organize our projects at the folder level and then the prototype for testing. The tool is very intuitive and its learning curve has not been difficult for our new designers at the COE. The ease of testing is remarkable; for our new designers, it is easy to find past projects and review them. The onboarding to the tool is simpler since it is very clear with the necessary fields to develop the tests. Additionally, it was relatively easy to start with the platform, as our lead had previous experience with Optimal and the knowledge transfer was efficient.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
03/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Beginner-Friendly UI That Works for Both Novices and Experts

The user interface is beginner friendly so it can be used by research novices and experts.
Melike N.
MN
Melike N.
02/19/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

My Go-To Research Tool - It Just Makes My Life Easier

What I love most about Optimal is that even if I haven’t used it for a while, when I come back to it I don’t need time to relearn anything. It’s all so clear and intuitive that I can just pick up where I left off. And I honestly love how it basically does the heavy lifting on the analysis side, it takes a huge weight off my shoulders.

About

Contact

HQ Location:
Wellington, NZ

Social

@optimalworkshop

What is Optimal?

Optimal is a comprehensive user insights platform that transforms how businesses understand and engage with their customers. Whether you're designing new products, optimizing existing experiences, or validating strategic decisions, Optimal helps teams create exceptional user experiences that drive business growth. With Optimal, you can gather real user insights to test, validate, and optimize your products, designs, and experiences. Join thousands of teams and leading companies like Apple, Netflix, Amazon, Spotify, Nike, and Lego using Optimal to make confident decisions in days, not weeks.

Details

Year Founded
2007