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Ometria

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41 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
2013
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Ometria Reviews

Review Filters
Profile Name
Star Rating
35
4
2
0
0
Oliver C.
OC
Oliver C.
11/08/2024
Validated Reviewer
Verified Current User
Review source: Organic

A great CRM platform

Ometria is easy to use with multiple features to help with building and sending broadcast + automation emails to large audiences. The built in metrics and insights go a long way in helping to analyse customer behaviour and retention.
Liz L.
LL
Liz L.
Group CRM Manager at Halfords
11/06/2024
Validated Reviewer
Review source: Organic

Ometria placed the customer back at the heart of our communication strategy

Ometria was the turning point in our digital marketing strategy. After a pain free implementation process we were able to self serve all of our data segmentation, creative and reporting needs. Ometria not only unlocked invaluable insight to the CRM team, but also Loyalty & Commercial. It soon became the beating heart for our customer strategy. What I loved most about the system was new projects were dealt with as part of our agreement, limiting extra cost with Customer Success Managers who would support with the end to end task.
JH
Jessica H.
02/08/2022
Validated Reviewer
Verified Current User
Review source: Organic

User friendly CRM platform with good automation functions and ability to access customer insights

Ometria is a user-friendly tool, regardless of previous experience with CRM platforms. The team takes great care in understanding your company goals, providing you with a data audit and a bespoke marketing action plan to meet them. The ability to segment and filter your audience is very good, templates and automation journeys are easy to build; data insights are in-depth and easy to access. The platform also includes 'Realtime' where you can see a live view of active visitors, traffic source, orders, popular products being browsed and bought and revenue generated. This access to immediate data empowers our marketing teams to make data-driven decisions. It's also worth noting that the support team is very prompt in getting back to requests, and there is regular communication from your CSM.

About

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HQ Location:
London, London

Social

@OmetriaData

What is Ometria?

Ometria is a customer data platform designed specifically for retailers, aiming to enhance their ability to connect with customers through personalized experiences. By integrating data across multiple channels and sources, Ometria creates a unified profile for each customer, enabling retailers to deliver targeted communications across email, SMS, and other digital platforms. The platform leverages AI and machine learning technologies to predict customer behavior, optimize marketing strategies, and improve customer engagement. Ometria’s mission is to help retailers increase customer lifetime value by delivering consistent, personalized, and delightful experiences at every touchpoint. You can explore more about their services and offerings by visiting their website at [https://www.ometria.com](https://www.ometria.com).

Details

Year Founded
2013
Website
www.ometria.com