Great customer support and easy functionality to use.

I've used the Ometria Platform for 5 years, across 4 different businesses - my favourite thing about Ometria is how they have flexed, adapted and innovated to both the individual needs of a client and the eCommerce landscape over those 5 years. They are constantly innovating and iterating to make their product a better experience for you as a user, but also for your customers and the output of your marketing team efforts. It is very easy to use and integrate, the customer intelligence and instant customer segmentation allows teams to make an impact quickly once it's on boarded. And the clear USP for me, is the guidance you get from the customer success team who help all stakeholders interpret the customer insights, create an actionable strategy that results in incremental revenue. Unlike other providers, you receive weekly CSM strategic support to develop your CRM strategy and tactics.

Ometria is a powerful platform offering a wealth of customer insight and communication capabilities while remaining user friendly. Its reliability has been a big positive for our business. We have never experienced any maintenance or deliverability issues, and Ometria's account managers and customer service advisors are very knowledgeable, responsive and friendly. It's great to work with such a reliable tool and people.