I was among the very first users of Nimble CRM, and after getting stuck with a different CRM elsewhere, I was absolutely thrilled to return to Nimble. The evolution has been incredible. What stands out most for me: Web Forms and Seamless Lead Capture Nimble’s custom webforms are a game‑changer—easy to build and publish via website, email, or social. Lead submissions automatically become contact records, and I love that they can trigger tailored email sequences or workflows without manual steps. Email Sequences + Automation The new email sequences are brilliant: set up pre‑written multi‑step campaigns, then automatically enroll contacts based on form submissions, recipient behavior, or workflow stage. It’s all personalized, scalable outreach right from your own inbox. 🌀 Workflows & Pipeline Automation Nimble’s visual workflows give me complete control over lead stages. Contacts move through pipelines automatically as they interact—and can trigger sequences or webhooks for a truly end‑to‑end funnel experience. 🎯 Relationship‑First Focus What differentiates Nimble is its emphasis on genuine relationship building, not just deal tracking. Everything from contact data, email history, calendar sync to social network signals works in tandem to help build thoughtful, informed outreach. Bottom line: After trying another CRM and feeling constrained and overwhelmed by features I just didn't need as a small boutique coaching company, coming back to Nimble felt like coming home to a modern, deeply intuitive, and increasingly powerful tool. I couldn’t be happier to be back—and love everything they’ve added since I first signed up. And their Customer Support is absolutely amazing! Highly recommend Nimble for anyone who values social CRM, seamless automation, and relationship‑focused tools that just plain work.

There are a number of CRM features I take advantage of. Keeping track of those I spoke with, reminders to followup with those I should, and tracking of emails and whether they were opened to name a few.

Nimble takes out about 70% of the work required to find, understand, capture, tag, and contact people. The result is you have more time to work on relationships with people instead of massaging their data.