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CareSmartz360

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68 reviews
  • 2 profiles
  • 8 categories
Average star rating
4.8
Serving customers since
2016
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CareSmartz360 Reviews

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Anita W.
05/12/2025
Validated Reviewer
Verified Current User
Review source: Organic

Efficient and Insightful: CareSmartz360 Enhances Home Care Management"?

CareSmartz360 provides an intuitive interface that simplifies scheduling and caregiver management. The built-in reporting system is valuable for tracking agency performance and ensuring compliance. Electronic Visit Verification (EVV) and GPS-enabled caregiver tracking improve accountability and efficiency. CareSmartz360 is designed for smooth onboarding, with dedicated support teams assisting in data migration, configuration, and training. Agencies transitioning to the platform benefit from step-by-step guidance, ensuring minimal disruption to daily operations. CareSmartz360 has award-winning customer support. The team provides 1:1 onboarding, troubleshooting, and workflow optimization, ensuring agencies get the most out of the platform. Support is available via phone, email, and live chat, with response times averaging under 2 minutes. They call monthly to check up on how things are going. They offer a daily-use platform for home care agencies, integrating scheduling, billing, caregiver management, and compliance tracking. Users report consistent engagement, and the features are designed to streamline operations and reduce manual workload. We used CareSmartz360 daily by scheduling, doing invoices, checking on caregivers, etc. CareSmartz360 supports seamless integration with third-party tools like QuickBooks, Paychex, Waystar, and HHAeXchange, ensuring compatibility with existing workflows. Its open API allows agencies to connect with various billing, payroll, and compliance management platforms. Invoicing and payroll are easy to do. Dedicated Onboarding Support: Agencies receive 1:1 guidance from an implementation specialist who assists with setup, configuration, and training. Data Migration Assistance: The platform helps import existing client, caregiver, and billing data, reducing manual entry. Custom Configuration: Agencies can tailor settings to match their workflow, including scheduling preferences, billing rates, and compliance requirements. CareSmartz360 has been an effective solution for managing home care operations, with strong features like reporting tools, automated scheduling, and compliance tracking. While minor adjustments were needed to optimize certain functions, the platform ultimately enhances workflow efficiency and caregiver coordination."
Baker E.
BE
Baker E.
03/19/2025
Validated Reviewer
Verified Current User
Review source: Organic

It was a great starting point

Perfect software for a home care company first starting out
Shawanda H.
SH
Shawanda H.
01/23/2025
Validated Reviewer
Verified Current User
Review source: Organic

sAffordable platform for growing agencies

It is affordable and I like the schedule view.

About

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HQ Location:
Pittsford, US

Social

@caresmartz360

What is CareSmartz360?

As home care agencies grow, managing enterprise operations becomes more complex—more caregivers, more locations, higher compliance demands, and less room for inefficiency. CareSmartz360 is an enterprise-ready, HIPAA-compliant home care software platform built to help growing and multi-location agencies manage end-to-end operations with confidence. From scheduling and EVV to billing, compliance, and workforce performance, everything works together in one connected system. By combining automation, AI-driven analytics, and real-time operational visibility, CareSmartz360 helps leadership teams reduce complexity, make smarter decisions, and strengthen caregiver retention across locations. Trusted by agencies across the U.S. and Canada, CareSmartz360 supports EVV compliance in 45+ states and meets rigorous security standards, making it a reliable platform for scale, stability, and long-term growth. 👉 Learn more: https://www.caresmartz360.com/

Details

Year Founded
2016