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Netsmartz

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68 reviews
  • 2 profiles
  • 8 categories
Average star rating
4.8
Serving customers since
2016
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Netsmartz Reviews

Review Filters
Profile Name
Star Rating
61
6
1
0
0
Maria G.
MG
Maria G.
11/12/2025
Validated Reviewer
Review source: Organic

Exceptional Personalized Support and Service

Caresmartz customer service is provides concierge care. It is personalized, timely and available when we need it.
A S.
S
A S.
10/02/2025
Validated Reviewer
Verified Current User
Review source: Organic

Sleek program with great customer service

I appreciate that you can receive answers to your questions through live chat during regular business hours. Additionally, the AI responses provided outside of those hours are also very helpful.
Brian B.
BB
Brian B.
Leading the Conversation in Post-Rehab Transitions | Driving Innovation & Excellence for Enhanced Patient Outcomes, Fewer Readmissions & Sustained Care Success
08/18/2025
Validated Reviewer
Verified Current User
Review source: Organic

The absolute best care and support team

Hands down the best care and support team in the industry across any platform. They’re incredibly responsive not afraid to pick up the phone to call you if they need to offer tons of resources.

About

Contact

HQ Location:
Pittsford, US

Social

@caresmartz360

What is Netsmartz?

As home care agencies grow, managing enterprise operations becomes more complex—more caregivers, more locations, higher compliance demands, and less room for inefficiency. CareSmartz360 is an enterprise-ready, HIPAA-compliant home care software platform built to help growing and multi-location agencies manage end-to-end operations with confidence. From scheduling and EVV to billing, compliance, and workforce performance, everything works together in one connected system. By combining automation, AI-driven analytics, and real-time operational visibility, CareSmartz360 helps leadership teams reduce complexity, make smarter decisions, and strengthen caregiver retention across locations. Trusted by agencies across the U.S. and Canada, CareSmartz360 supports EVV compliance in 45+ states and meets rigorous security standards, making it a reliable platform for scale, stability, and long-term growth. 👉 Learn more: https://www.caresmartz360.com/

Details

Year Founded
2016