Netomi
16 reviews
- 1 profiles
- 4 categories
Average star rating
4.8
Serving customers since
2016
Netomi Reviews
UA
Verified User in Airlines/Aviation
Netomi Review
Our Netomi partners have worked together with us to achieve:
- Bot scaling to handle 5x increase
- New analytics to better predict or react to changing market conditions
- Support and training from the Netomi team in ramping up new product owners
UC
Verified User in Consumer Goods
Excellent customer care automation
We're using Netomi's AI for our email support. We've reduced our response time which has led to an increase in CSAT while saving us money.
UC
Verified User in Consumer Services
Excellent, incredibly helpful and friendly
Netomi studio and the team were excellent and incredibly helpful.
Our weekly meetings and targets have been met with great results and look forward to using Netomi more and more in the future.
About
What is Netomi?
Netomi is the enterprise agentic CX platform built for the world's most complex environments. Global brands including Delta Air Lines, United Airlines, MetLife, Paramount, DraftKings, NBA, and Ingram Micro rely on Netomi to interact with their customers across chat, email, and voice. Netomi is building the intelligence layer for the digital experience, so that every brand can deliver the governed, outcome-driven experiences their customers expect.
Details
Year Founded
2016
Website
www.netomi.com