MSP360

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708 reviews
  • 6 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
2011
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MSP360 Backup

579 reviews

MSP360 Backup is an easy-to-use solution with centralized management, monitoring, and reporting. The platform is natively integrated with all major public cloud services to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

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MSP360 RMM

61 reviews

MSP360’s RMM enables you to efficiently manage all aspects of your IT infrastructure within a single dashboard. Features include system resource monitoring, patch management, remote access, scripting, and more. Licensed per admin with unlimited endpoints.

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MSP360 Connect

53 reviews

MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location.

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Cloudberry Explorer

15 reviews

CloudBerry Lab offers cloud computing technologies and products developed by IT professionals to organizations.

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Cloudberry Drive

0 reviews

CloudBerry Drive by MSP360 makes your cloud storage available as local Windows disks or network drives. CloudBerry Drive allows you to work with files in cloud storage directly from any file management utility, like Windows Explorer, as though they were located on your local computer.

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MSP360 Backup for Microsoft 365 and Google Workspace

0 reviews

MSP360 Managed Backup is a cloud-to-cloud backup solution for Microsoft 365 and Google Workspace that ensures secure backup and quick recovery for critical business data without the need for local infrastructure. With centralized management, flexible licensing, and seamless restore options, MSP360 Managed Backup simplifies cloud data protection while reducing costs and operational complexity.

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538
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MSP360 Reviews

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Profile Name
Star Rating
538
137
16
6
11
Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
11/04/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Reliable MSP360 Backup for 10+ Years with Fair Pricing and Great Support

We have been using MSP360 Backup for more than 10 years. It is very reliable and can be left to do its work. The pricing is fair and support has always been good.
Verified User
A
Senior Lead Technician
Small-Business (50 or fewer emp.)
4.5/5

The software provides a seamless experience for managing customers, licenses, and recurring services all in one platform, which enhances operational efficiency. It also offers clear visibility into customer backups, helping to quickly identify and resolve issues.

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Summarized using AI
Ronald E.
RE
Ronald E.
Managing DirectorInformation Technology and ServicesSmall-Business (50 or fewer emp.)
10/30/2026
Validated Reviewer
Review source: Thank You page
Incentivized Review

Reliable Hybrid Backups, but Upgrades and Offline runs Need Work

We liked the online view of backup status, especially when monitoring multiple backup locations. It’s pretty quick and easy to see the status from last night or the last several days. We also like that MSP360 Backup manages both local and online backups. We have a practice of using alternating local backup drives (e.g., A couple of 4-terabyte USB connected drives) to make recovering files quick and easy. We’ve used this set-up for many years, and it still runs regular local and online backups on an old Windows 2012R2 server that amazingly has been running for over 10 years. The ability to back up to online storage was the main reason we switched.

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HQ Location:
Pittsburgh, PA

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What is MSP360?

MSP360 is a best-in-class Backup and IT Management Platform for MSPs and internal IT teams developed to protect your data and your endpoints from the most advanced ransomware threats.

Details

Year Founded
2011
Website
www.msp360.com