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Mindarray Systems

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72 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.6
Serving customers since
2010
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Mindarray Systems Reviews

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pawan c.
PC
pawan c.
Network Security Engineer at Mudra Electronics Ltd.
07/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Hands-on Experience with Motadata ServiceOps for Enterprise ITSM, ITAM & Patch Management

What I like best about Motadata ServiceOps is its all-in-one ITSM, ITAM, and Patch Management capabilities. Over the last two years, I have successfully implemented projects for NHAI (5,000 assets, 60 technicians) and IRFC, making IT operations more efficient through automation, workflows, and centralized management.
BP
Biswajit P.
07/15/2026
Validated Reviewer
Verified Current User
Review source: Organic

Streamlined ITSM with Strong SLA Tracking and Automation

What I like most about Motadata ServiceOps is its centralized IT Service Management platform. It lets us manage incidents, service requests, changes, problems, and assets efficiently from a single interface. Since adopting it, we’ve seen better operational visibility, stronger SLA tracking, and improved collaboration across the team. The customizable workflows, automation features, and dashboards cut down on manual effort and help us provide faster response and resolution times for our managed service customers. Overall, it has streamlined our day-to-day operations and strengthened our service delivery.
Madara G.
MG
Madara G.
Associate Engineer - Network and Security
07/08/2026
Validated Reviewer
Verified Current User
Review source: Organic

Fully Fledged, Customizable ITSM/ITAM That Stays Budget-Friendly

A fully fledged ITSM and ITAM solution that offers a solid set of features, plenty of customization, and still remains a budget-friendly option.

About

Contact

Phone:
1800 889 1915
HQ Location:
Ahmedabad, India

Social

@MotadataSystems

Mindarray Systems Ltd.

Mindarray Systems Ltd. is the company behind Motadata, a unified IT operations platform built for enterprise IT teams, managed service providers, and public sector organizations. Founded in 2010 and headquartered in Ahmedabad, India, the company works with customers worldwide through a channel-led partner network. Motadata offers two core products. Motadata ObserveOps is an AI-powered observability platform that brings infrastructure, network, application, log, and flow monitoring into one place, with built-in anomaly detection, alert correlation, and root cause analysis. Motadata ServiceOps is an ITIL 4 certified IT service management suite that covers incident, problem, change, asset, and service request management, supported by a shared CMDB and AI-assisted ticket routing. Together, the two platforms connect detection to resolution. Issues surfaced in ObserveOps can automatically create tickets in ServiceOps, which gives IT teams a single workflow from alert to fix. Learn more at www.motadata.com.

Details

Year Founded
2010