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Mindarray Systems

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4.6 out of 5 stars
72 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.6
Serving customers since
2010
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Motadata ServiceOps

40 reviews

Deliver Intelligent & Reliable IT Service for Digital Infrastructure

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Motadata ObserveOps

32 reviews

Motadata proactive network monitoring tool helps you with with network performance monitoring in a multivendor IT environment

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Mindarray Systems Reviews

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Kashish H.
KH
Kashish H.
09/04/2026
Validated Reviewer
Review source: Organic

Easy Form Creation and Workflow Setup

|Motadata ServiceOps
Forms can be easily created, workflows can be easily defined
Kaye Denise i.
KI
Kaye Denise i.
09/03/2026
Validated Reviewer
Verified Current User
Review source: Organic

Motadata - Streamlined Operations Through Usability and Innovation

|Motadata ServiceOps
What I like most about the system is that it is user-friendly and easy to navigate. In terms of pricing, I believe it provides excellent value, especially considering the bundled features and overall functionality it offers. The system performs well and consistently meets our operational needs. Additionally, the support team is very responsive and open to feedback, including enhancement requests that can help improve the platform. When it comes to integrations, the platform offers capabilities that can help connect with other systems and streamline business processes, making it more flexible and efficient. The AI and intelligence features also have strong potential to enhance productivity, automate tasks, and provide valuable insights for better decision-making. Overall, the combination of usability, performance, support, integration options, and intelligent capabilities makes the solution a worthwhile investment.
Rupendra R.
RR
Rupendra R.
09/02/2026
Validated Reviewer
Verified Current User
Review source: Organic

All-in-One Ticketing and Automation with Responsive Motadata Support

|Motadata ServiceOps
Everything is in one place. Ticketing, assets and change requests sit in the same system, so my team gets full context on an issue without switching between tools. The workflow automation saves a lot of manual assignment, and the self service portal is simple enough that end users actually use it. Support from the Motadata team has also been responsive whenever we raise something.

About

Contact

Phone:
1800 889 1915
HQ Location:
Ahmedabad, India

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@MotadataSystems

Mindarray Systems Ltd.

Mindarray Systems Ltd. is the company behind Motadata, a unified IT operations platform built for enterprise IT teams, managed service providers, and public sector organizations. Founded in 2010 and headquartered in Ahmedabad, India, the company works with customers worldwide through a channel-led partner network. Motadata offers two core products. Motadata ObserveOps is an AI-powered observability platform that brings infrastructure, network, application, log, and flow monitoring into one place, with built-in anomaly detection, alert correlation, and root cause analysis. Motadata ServiceOps is an ITIL 4 certified IT service management suite that covers incident, problem, change, asset, and service request management, supported by a shared CMDB and AI-assisted ticket routing. Together, the two platforms connect detection to resolution. Issues surfaced in ObserveOps can automatically create tickets in ServiceOps, which gives IT teams a single workflow from alert to fix. Learn more at www.motadata.com.

Details

Year Founded
2010