Mindarray Systems

Show rating breakdown
4.6 out of 5 stars
84 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.6
Serving customers since
2010
Products
Reviews
About
Products
Reviews
About
Profile Filters

All Products & Services

Product Avatar Image
Motadata ServiceOps

49 reviews

Deliver Intelligent & Reliable IT Service for Digital Infrastructure

Product Avatar Image
Motadata ObserveOps

35 reviews

Motadata proactive network monitoring tool helps you with with network performance monitoring in a multivendor IT environment

Profile Name

Star Rating

67
15
1
1
0

Mindarray Systems Reviews

Review Filters
Profile Name
Star Rating
67
15
1
1
0
Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
10/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

A Comprehensive and User-Friendly IT Service Management Solution

|Motadata ServiceOps
What I like the best about Motadata ServiceOps is its user-friendly interface, comprehensive ITSM features, easy customization, and efficient incident, service requests and asset management capabilities. It helps streamline IT Support Processes and improves overall service management.
Sunny B.
SB
Sunny B.
Senior ExecutiveInternetSmall-Business (50 or fewer emp.)
10/06/2026
Validated Reviewer
Verified Current User
Review source: Organic

Unified Network Management with Room for Growth

|Motadata ObserveOps
I like Motadata ObserveOps because it offers centralized network visibility by combining circuit and device monitoring, bandwidth monitoring, alerts, dashboards, reporting, and NCCM all on one platform, which is efficient for NOC operations. I appreciate the way it provides our NOC team centralized visibility and allows for faster operational response. Its network monitoring and alerts help us quickly identify circuit outages, latency, packet loss, and performance issues while NCCM simplifies configuration backup, restore, and change management, reducing manual effort and improving troubleshooting and network reliability. Transitioning from our previous solution to Motadata ObserveOps has given us a more centralized device monitoring experience with consolidated capabilities that enhance our ISP/NOC operations. The initial setup was relatively easy and straightforward, making it simple to get basic device monitoring and configuration going, though some ISP-specific customization was necessary.
Sunny B.
SB
Sunny B.
Senior ExecutiveInternetSmall-Business (50 or fewer emp.)
10/06/2026
Validated Reviewer
Verified Current User
Review source: Organic

Centralized Visibility with User-Friendly Setup

|Motadata ServiceOps
I really value the centralized visibility, ticket accountability, and operational tracking that Motadata ServiceOps provides for our ISP/NOC environment. The platform allows us to have a single point for visibility and accountability, avoiding scattered email or WhatsApp-based tracking. It's great for identifying long-aging and pending tickets, following up with responsible teams, monitoring SLA/ETR, maintaining a complete ticket history, and providing management with operational status and reports. The initial setup was easy and straightforward, with only minor customization needed for ISP/NOC-specific workflows.

About

Contact

Phone:
1800 889 1915
HQ Location:
Ahmedabad, India

Social

Mindarray Systems Ltd.

Mindarray Systems Ltd. is the company behind Motadata, a unified IT operations platform built for enterprise IT teams, managed service providers, and public sector organizations. Founded in 2010 and headquartered in Ahmedabad, India, the company works with customers worldwide through a channel-led partner network. Motadata offers two core products. Motadata ObserveOps is an AI-powered observability platform that brings infrastructure, network, application, log, and flow monitoring into one place, with built-in anomaly detection, alert correlation, and root cause analysis. Motadata ServiceOps is an ITIL 4 certified IT service management suite that covers incident, problem, change, asset, and service request management, supported by a shared CMDB and AI-assisted ticket routing. Together, the two platforms connect detection to resolution. Issues surfaced in ObserveOps can automatically create tickets in ServiceOps, which gives IT teams a single workflow from alert to fix. Learn more at www.motadata.com.

Details

Year Founded
2010