Mindarray Systems

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4.6 out of 5 stars
84 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.6
Serving customers since
2010
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Motadata ServiceOps

49 reviews

Deliver Intelligent & Reliable IT Service for Digital Infrastructure

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Motadata ObserveOps

35 reviews

Motadata proactive network monitoring tool helps you with with network performance monitoring in a multivendor IT environment

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Mindarray Systems Reviews

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Star Rating
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15
1
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0
SK
Shashank K.
DGMEnterprise (> 1000 emp.)
09/11/2026
Validated Reviewer
Verified Current User
Review source: Organic

Knowledge Base That Cuts Repeat Tickets and Keeps Ownership Crystal Clear

|Motadata ServiceOps
The knowledge base has helped us more than I expected. In my experience, most of what reaches an IT team is the same handful of issues coming up again and again, and documenting those once means my technicians aren’t answering the same questions every week. I also like that ownership of a request is always clear. It’s assigned to a specific technician, and anyone can check its status at a glance without having to ask around.
UCHE G.
UG
UCHE G.
SENIOR IT MANAGERMid-Market (51-1000 emp.)
09/09/2026
Validated Reviewer
Verified Current User
Review source: Organic

Excellent Customer Service and an Interactive Portal That Keeps Us Organized

|Motadata ServiceOps
The customer service is very good, and the modules are highly interactive. The technician portal gives you multiple platforms to manage your assets, your teams, and your consumables. In fact, it really helps you organize your organization.
Yousif S.
YS
Yousif S.
IT SpecialistEnterprise (> 1000 emp.)
09/09/2026
Validated Reviewer
Verified Current User
Review source: Organic

Fresh, Modern ITSM Experience with Easier Request Handling

|Motadata ServiceOps
It gave our old ITSM system a fresh, updated look, along with more convenient and easier ways to handle requests. Overall, the user experience is great.

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Phone:
1800 889 1915
HQ Location:
Ahmedabad, India

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Mindarray Systems Ltd.

Mindarray Systems Ltd. is the company behind Motadata, a unified IT operations platform built for enterprise IT teams, managed service providers, and public sector organizations. Founded in 2010 and headquartered in Ahmedabad, India, the company works with customers worldwide through a channel-led partner network. Motadata offers two core products. Motadata ObserveOps is an AI-powered observability platform that brings infrastructure, network, application, log, and flow monitoring into one place, with built-in anomaly detection, alert correlation, and root cause analysis. Motadata ServiceOps is an ITIL 4 certified IT service management suite that covers incident, problem, change, asset, and service request management, supported by a shared CMDB and AI-assisted ticket routing. Together, the two platforms connect detection to resolution. Issues surfaced in ObserveOps can automatically create tickets in ServiceOps, which gives IT teams a single workflow from alert to fix. Learn more at www.motadata.com.

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Year Founded
2010