Mekari

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131 reviews
  • 11 profiles
  • 13 categories
Average star rating
4.7
Serving customers since
2015
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Mekari Reviews

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Profile Name
Star Rating
114
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Vicky B.
VB
Vicky B.
Business AnalystSmall-Business (50 or fewer emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Simple Multi-Channel Integration with a Clean, Easy-to-Use UI

What we like most about the company is how simple it is to integrate many channels. We manage 13+ Instagram channels and several WhatsApp accounts, and we need everything in one platform. The UI is clean, straightforward, and easy to understand.
Djihan Q.
DQ
Djihan Q.
Information Technology Help Desk AdministratorSmall-Business (50 or fewer emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Consistent service delivery with Customer Service Application

The Customer Service Application has helped our team cut down on response delays by bringing customer chats and support tickets together in a single workspace. Agents can quickly spot new inquiries, review ticket statuses, and follow up on unresolved issues without having to switch between multiple applications. This makes it easier to prioritize urgent requests and helps ensure customer messages don’t get missed during busy periods. When several agents are handling incoming requests at the same time, having a shared view of conversations and ticket progress improves coordination and reduces duplicate work. As a result, our team can manage a higher volume of inquiries in a more organized way, resolve customer issues more efficiently, and keep response times more consistent throughout the day.
Raka L.
RL
Raka L.
Digital Marketing & CRMSmall-Business (50 or fewer emp.)
10/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Mekari Qontak Makes Lead Management and Customer Responses Effortless

What I like best about Mekari Qontak is how it helps me for managing and responding to customer inquiries. It helps me handle incoming leads more efficiently, respond to potential customers in a timely manner, and keep customer conversations organized in one place. It makes my daily workflow much easier and allows me to manage leads without feeling overwhelmed.

About

Contact

HQ Location:
Jakarta Pusat, ID

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What is Mekari?

Mekari is a technology company focused on creating comprehensive digital solutions for business operations. Their platform offers a range of services designed to enhance productivity and efficiency for businesses of all sizes. With innovative tools tailored for HR management, accounting, and tax compliance, Mekari aims to streamline complex administrative processes, enabling companies to focus more on their core activities.

Details

Year Founded
2015
Website
mekari.com