Accomplishes 90% of what we were looking for in a portal at a price point and structure that we needed. The magentrix team made it all happen for us. Streamlined setup and remarkably helpful. Integrates into our CRM (salesforce) very well.

Magentrix as a platform (after the learning curve) is fairly easy to navigate and adjust to the company needs. There’s options for customizations I can easily do on my end, along with building custom reports, and when there’s business needs that require more experience, those working at Magentrix are efficient, effective, and happy to help work through any changes or updates that the company might have. Additionally, when there are more complex adjustments to be made, those working at Magentrix show me how to adjust them in the future, which allows me to be more proactive in the future, though are also more than happy to jump on a call and address any concerns that I might have.

The support is AMAZING - they'll hop onto a call with you and interact with you via slack for quick answers. They're also admin managers themselves and answer technical questions for you -- they're not reading from some docs and punting you into oblivion when they don't know an answer. I almost feel like I have a builder co-pilot with how responsive they are.