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Lyssna

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186 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2008
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135
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Lyssna Reviews

Review Filters
Profile Name
Star Rating
135
42
4
1
4
Verified User in Health, Wellness and Fitness
GH
Verified User in Health, Wellness and Fitness
04/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

Clean UI, Strong UX Research Tools, and Best-in-Class AI-to-Support Handoff

I particularly appreciate the overall UI of the platform. It's clean, easy to scan, and contains all the necessary UX research tools. Pricing is competitive, and the growth plan allows for covering almost everything when it comes to UX research. The one thing that I liked the most was the chatbot feature and the very responsive, helpful customer service team. The AI does a really good job at answering surface questions, and whenever it reaches its limits, it transfers you very quickly to a friendly, very helpful customer service team member. That's the best AI-to-customer service feature that I've come across so far. I haven't encountered any issues in terms of speed or performance; it always seemed to be working well. The test was easily connectable with an external party for participant recruitment, so the integrations worked well.
VZ
Viktoriia Z.
04/22/2026
Validated Reviewer
Review source: Organic

Simple to Use—Create Tests in Just 5 Minutes

How simple it is to use. I just make test in 5 minutes
Scott S.
SS
Scott S.
An interactive Product Manager & EP with deep roots in XR, product development& the future of remote work! My venn diagram: design intuition, user research and leadership diplomacy-The what, why and how of great product.
04/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Right-Sized for SMBs: Easy Interface, Fast Results, and Fair Pricing that offers a UXR superpower

Absolutely right-sized for small and medium sized businesses. The interface is easy to use and results get turned around quickly allowing us to be data-backed and decisive without dragging our feet. Pricing is fair and the allowance for self-recruits to reduce cost is a huge benefit.

About

Contact

HQ Location:
Collingwood, Victoria

Social

@wearelyssna

What is Lyssna?

Lyssna is your go-to user research platform. Deeply understand your audience and move in the right direction – faster. Sign up today! Get on-demand access to 690,000+ panelists for surveys, usability tests, and interviews to help you achieve your research goals.

Details

Year Founded
2008
Website
www.lyssna.com