I particularly appreciate the overall UI of the platform. It's clean, easy to scan, and contains all the necessary UX research tools. Pricing is competitive, and the growth plan allows for covering almost everything when it comes to UX research. The one thing that I liked the most was the chatbot feature and the very responsive, helpful customer service team. The AI does a really good job at answering surface questions, and whenever it reaches its limits, it transfers you very quickly to a friendly, very helpful customer service team member. That's the best AI-to-customer service feature that I've come across so far. I haven't encountered any issues in terms of speed or performance; it always seemed to be working well. The test was easily connectable with an external party for participant recruitment, so the integrations worked well.
How simple it is to use. I just make test in 5 minutes
SS
Scott S.
An interactive Product Manager & EP with deep roots in XR, product development& the future of remote work! My venn diagram: design intuition, user research and leadership diplomacy-The what, why and how of great product.
Absolutely right-sized for small and medium sized businesses. The interface is easy to use and results get turned around quickly allowing us to be data-backed and decisive without dragging our feet. Pricing is fair and the allowance for self-recruits to reduce cost is a huge benefit.
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