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Lyssna

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181 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.5
#1 in 1 categories
Grid® leader
Serving customers since
2008
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Lyssna Reviews

Review Filters
Profile Name
Star Rating
133
40
4
1
3
Verified User in Financial Services
UF
Verified User in Financial Services
12/18/2025
Validated Reviewer
Verified Current User
Review source: Organic

Unpredictable Pricing and Performance Issues Undermine Lyssna's Value

Lyssna's mix-and-match study builder is its main asset. You can easily combine different methods, task types, etc. in a fairly flexible way. The builder UI is intuitive (easy to navigate with keyboard, supports bulk pasting to build response trees, functional Figma integration), and data export is rich (although occasionally plagued with special character issues). It is very good for quick, single-purpose studies with rapid recruitment and flexible screening tools. I often don't need to write custom screeners because they collect a lot of demographic data you can use when building your sample - for example, if I want to survey homeowners, I can select that attribute rather than writing a screener question (for which they charge extra...).
Roni L.
RL
Roni L.
Digital marketing & Web Manager | UX | CRO
12/03/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great experience overall!

Super fast feedback Easy to set up and run tests Flexible formats for different research needs Solid panel reach
auzeen r.
AR
auzeen r.
11/25/2025
Validated Reviewer
Verified Current User
Review source: Organic

Convenient UXR Hub with Room for Improvement in Saving and Test Flow

I like that I'm able to conduct UXR in one hub. I haven't explored all the different types of tests, but I enjoy that I'm not responsible for external recruitment if I don't have to be.

About

Contact

HQ Location:
Collingwood, Victoria

Social

@wearelyssna

What is Lyssna?

Lyssna is your go-to user research platform. Deeply understand your audience and move in the right direction – faster. Sign up today! Get on-demand access to 690,000+ panelists for surveys, usability tests, and interviews to help you achieve your research goals.

Details

Year Founded
2008
Website
www.lyssna.com