.png)
Lucidya
117 reviews
- 1 profiles
- 1 categories
Average star rating
4.7
Serving customers since
2016
Lucidya Reviews
FM
Fayez M.
Transforms Social Media Insights with Ease
I appreciate how easy it is to turn social conversations into clear, actionable insights with Lucidya - Social Media Analytics. It helps our marketing and CX teams quickly understand sentiment, spot trends, and respond faster to customer needs. The intuitive dashboard and real-time monitoring make it easy to stay on top of conversations and act quickly without spending too much time analyzing data. I also find the initial setup straightforward, with clear guidance and support from the Lucidya team, allowing us to start monitoring and analyzing data quickly.
TA
Talal A.
Media Director at Authority of People with DisabilityEasy to use and great support for social signal analysis
I love the ease of use of the interfaces in Lucidya - Social Media Analytics, the elegant design, and the continuous support from the Lucidya team. I also liked that the Lucidya interface is constantly updated and all options are available in a simple manner.
AM
Verified User in Marketing and Advertising
Effortless Social Monitoring with Intuitive, Reliable Analytics
What I like most about Lucidya is how easy and intuitive the platform is to use. The implementation was smooth, and it integrates seamlessly into my daily workflow. I use the platform frequently because the number of features it offers allows me to monitor conversations, track sentiment, and generate reports efficiently. The insights are always accurate and reliable, which helps me deliver better results. I also appreciate their responsive customer support, which makes the overall experience even better.
About
What is Lucidya?
Lucidya is an AI-powered social listening and customer experience platform that enables enterprises to monitor conversations, analyze sentiment, and benchmark performance across digital channels. Purpose-built for Arabic and global markets, Lucidya helps businesses protect brand reputation, uncover growth opportunities, and act on real-time insights with confidence. Headquartered in Riyadh, Saudi Arabia, Lucidya serves leading enterprises across industries such as banking, telecom, healthcare, and consumer brands, offering flexible deployment options (cloud and on-premises) with enterprise-grade security and compliance.
Details
Year Founded
2016
Website
www.lucidya.com