Loris
11 reviews
- 1 profiles
- 8 categories
Average star rating
4.8
Serving customers since
2018
Loris Reviews
AG
Alyssa G.
very helpful to see customer insights
Easy to use, and user friendly. Loris is a really great tool to see what your customers are saying
EH
Enis H.
Loris review
n our business, we regularly deal with spikes in volume and we needed a way to handle that increase while also keeping our quality of service consistent. Loris helped us hit our goals by not only making agents faster, but also helping them communicate in a more empathetic way. The integration was super easy and the Loris Customer Experience team was very helpful during setup.
TL
Tony L.
Awesome onboarding experience!
The onboarding experience was by far the best in the industry. They provide all the support that you would need to have a successful launch with your agents and post-launch support to make sure that we are getting the most out of the tool. The Loris tool itself is amazing, and the reports/insights that it provides are something that we weren't getting in our current platform. Huge shout out to Christina and her team!
About
What is Loris?
Loris is a platform that provides companies with AI-powered communication tools designed to improve customer service interactions. By utilizing advanced natural language processing (NLP), Loris helps customer support teams handle inquiries more efficiently and empathetically. The platform offers features such as real-time coaching, conversation analysis, and automated responses, facilitating better customer experiences and enhancing agent performance.
Details
Year Founded
2018
Website
loris.ai