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Kommunicate

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25 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2020
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Kommunicate Reviews

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Anna O.
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Anna O.
Project Manager w Mi-Home.pl
07/23/2020
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Review source: Organic

Smart solution for online chat support

- this is a quite good combination of both human and bot chat. This solution makes your online support more responsive and prevents the loss of time in searching for the history of conversation with the client; - you can integrate this app with the CRM system that you use at the moment; - nothing spectacular, but of course you can have the whole conversation with the client in one place; - they give you also a dashboard for reporting all activities.

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HQ Location:
Middletown, US

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What is Kommunicate?

Kommunicate is a customer support automation platform that enables businesses to provide seamless customer service through their websites and mobile apps. Their platform integrates features such as AI agents, live chat, automated chatbots, and an AI-backed meta-bot that efficiently manages and streamlines customer queries and support requests. This can lead to improved customer satisfaction, reduced response times, and enhanced support team productivity. Kommunicate provides a user-friendly dashboard that allows businesses to manage conversations, automate repetitive tasks, and deliver a personalized customer experience.

Details

Year Founded
2020