Kommunicate provides an amazing and modern UI for our library's chatbot. We were easily able to integrate this with our existing Dialogflow bot, but we also can create a chatbot using their service, which is a lovely option. There service also comes with analytics, which is really nice since Dialogflow's analytics feature alone are not as easy to understand (Grow level). I also like Komunicate's documentation and help guides. I'm not a programmer, so I really appreciate how clear their instructions are for embedding chatbots, integrating multple chatbots, and enabling rich messages. It really makes creating chatbots easy and accessible. Lastly, I've only had really great customer experiences with them. The Kommunicate customer service team is reliable, quick to answer any questions, and they really work with you.

It is incredibly easy to use, interactive, with a beautiful UI and amazing customer service. I was using kommunicate with Amazon Lex for a school project, and to be honest, the AWS's documentation, in general, is terrible, which brought us a lot of issues that could have destroyed our project. We asked for help from the kommunicate team and they immediately contacted us to set up a zoom call and help us out. They ended up solving most of our issues, both by helping us with Amazon Lex and by using kommunicate tools.

The customer care service. We alway have help on any time.