I like how easy it is to use Keeping straight from my Gmail inbox. In our company, many of us manage one group email inbox inside G-Suite. For a year we did this without Keeping and several emails got missed, and it was hard to know who responded, when they responded and which required follow up. Keeping makes it really simple to keep track of this. We totally rely on this tool daily now, very grateful for it. Their customer support is also really great. I emailed them a simple question and they responded quickly and thoroughly. It as also very easy to download the app and add the plugin to my Chrome bar. Their library of tutorials and resources is also very robust in teaching people and teams to use the tool.
AN
Verified User in Non-Profit Organization Management
I like that it is integrated into my e-mail to be able to work on it within a product I already use. I am in Keeping every other day so being able to check it there makes it a lot easier. We also have multiple users using Keeping and we are able to use it easily.
Keeping is a shared inbox and customer support tool that integrates with Gmail and Google Workspace. Keeping allows you to collaborate on your shared inbox without ever leaving Gmail.