What I like best about Keeping is how seamlessly it integrates with Gmail. Our team doesn’t have to switch between tools or learn a completely new system- it works right inside an interface they already use every day. That makes onboarding faster and keeps productivity high. I also appreciate how it brings structure to shared inboxes, making it easy to assign, track, and collaborate on tickets without losing the simplicity of email.
I love that it sits right in my gmail inbox - there isn't another thing to check! On top of that the keeping team are excellent - any support we have needed has been provided quickly!
Keeping is a shared inbox and customer support tool that integrates with Gmail and Google Workspace. Keeping allows you to collaborate on your shared inbox without ever leaving Gmail.