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IntegrateCloud

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33 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2013
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IntegrateCloud Reviews

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NL
Nick L.
01/17/2018
Validated Reviewer
Verified Current User
Review source: Organic

Support when you need it.

This SaaS support desk application has changed the way we handle customer support. Gone are tracking emails and follow up where key content and repetitive messages can be easily captured for future use. A quick review of the dashboard shows any outstanding remedial action and the interface continues to improve.
Diego Fernando Q.
DQ
Diego Fernando Q.
Diseñador Gráfico, Fotógrafo, Goedy Design/ Canarias.com
10/25/2017
Validated Reviewer
Verified Current User
Review source: Organic

Azure is a software that highlights by its simplicity of use

The support team is on touch and helps you to solve any doubt and issue you would have. Other helpdesk systems fails in this section but AzureDesk has demostrated a strong support team behind the scenes. It's simplicity of use helps you to get things done very quickly and improve your efficiency in the support process with customers or employees.
Rod B.
RB
Rod B.
Technically-Oriented Servant Leader.
07/24/2017
Validated Reviewer
Verified Current User
Review source: Organic

Great value and very responsive and helpful customer service.

It has a high value due to offering a lot of features for the price. Coming a close second is the customer services. I've worked with Chirag mainly and he's always been very responsive and helpful even on the weekends.

About

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HQ Location:
Mount Laurel, NJ

Social

@integratecloud_

What is IntegrateCloud?

IntegrateCloud Inc. is a software company that provides integration solutions to enhance customer support and service platforms. Their offerings primarily focus on connecting popular CRM (Customer Relationship Management) systems and help desk applications to facilitate seamless workflows and improved data management for businesses. IntegrateCloud specializes in creating connectors that link platforms such as Zendesk, Salesforce, and Jira, enabling companies to synchronize data and automate processes between their customer service, sales, and development teams.The company's solutions help businesses improve response times, streamline support operations, and enhance overall customer satisfaction by ensuring that critical information is readily accessible across various platforms. This not only helps in resolving customer issues more efficiently but also aids in maintaining up-to-date data across different departments.IntegrateCloud's website, https://www.integratecloud.com/, offers detailed information about their products, customer testimonials, and case studies. The site also provides resources for existing customers, such as support tools and user guides, along with contact information for potential customers who are interested in learning more about their integration solutions.

Details

Year Founded
2013