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IntegrateCloud

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33 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2013
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IntegrateCloud Reviews

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Star Rating
23
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1
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Praveen P.
PP
Praveen P.
02/13/2026
Validated Reviewer
Verified Current User
Review source: Organic

AzureDesk Keeps Client Issues Organized and Easy to Track

What I like most about AzureDesk is that it keeps all client issues and requests organized in one place. It’s easy to track conversations, follow up on open items, and make sure nothing slips through the cracks. As a result, I can respond more quickly, stay on top of partner needs, and deliver a better overall experience.
AV
Akshaya V.
02/13/2026
Validated Reviewer
Verified Current User
Review source: Organic

Centralized Ticket Management That Boosts Collaboration and Product Quality

What I like most about AzureDesk is its centralized ticket management, which keeps tracking defects, feature requests, and customer-reported issues organized and transparent. It also strengthens collaboration between the QA, support, and development teams, helping us resolve issues faster and ultimately deliver better product quality.
Sheyan R.
SR
Sheyan R.
Cloud engineer | IT AZ-900| MS-900 Entra admin L1 | IT analyst| Active Directory | Azure Entra | VMware | Seeking System Engineer Role
01/16/2026
Validated Reviewer
Review source: Organic

Easy, Affordable Ticketing—But Limited Reporting, Customization, and Mobile Support

AzureDesk is an easy‑to‑use, affordable helpdesk tool that makes ticket management simple, streamlines support workflows, and has responsive customer support — though its reporting and customization options are more basic than some competitors

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HQ Location:
Mount Laurel, NJ

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@integratecloud_

What is IntegrateCloud?

IntegrateCloud Inc. is a software company that provides integration solutions to enhance customer support and service platforms. Their offerings primarily focus on connecting popular CRM (Customer Relationship Management) systems and help desk applications to facilitate seamless workflows and improved data management for businesses. IntegrateCloud specializes in creating connectors that link platforms such as Zendesk, Salesforce, and Jira, enabling companies to synchronize data and automate processes between their customer service, sales, and development teams.The company's solutions help businesses improve response times, streamline support operations, and enhance overall customer satisfaction by ensuring that critical information is readily accessible across various platforms. This not only helps in resolving customer issues more efficiently but also aids in maintaining up-to-date data across different departments.IntegrateCloud's website, https://www.integratecloud.com/, offers detailed information about their products, customer testimonials, and case studies. The site also provides resources for existing customers, such as support tools and user guides, along with contact information for potential customers who are interested in learning more about their integration solutions.

Details

Year Founded
2013